Veterinary · Example conversation

AI receptionist for veterinary clinics

11:20 PM, the night before Tucker's procedure: the hospital's AI receptionist answers the fasting question from its rules and leaves the heart-pill question to the surgeon.

0:000:56
The call, step by step01 / 06

00:00

Picks up at 11:20 PM as the hospital's AI assistant

✦ Sarah · AI assistant
«Oak Hollow Animal Hospital. I'm Sarah, the hospital's AI assistant — what can I do for you?»

Where vet clinics get stretched

  • 01

    Worried owners call late

    The night before surgery, owners want to get it right. If nobody answers, they guess.

  • 02

    Your team is with the animals

    A tech steps away from a patient to pick up, or the phone rings out.

  • 03

    Rules everyone asks about

    Fasting, drop-off times, what to bring. It's on your website, and owners still call to check.

How many hours a week does nobody answer?

Enter your hours and see how many hours a week calls and messages go unanswered.

Open days

91/168

91 of the week's 168 hours, nobody answers. That's 54% of your week.

The AI assistant answers in every one of them.

Your team answersNo one answers

Where Sarah's answer comes from

You hand over your materials. Monoverse sorts them, and Sarah answers from them — nothing made up.

1Your materials

2Monoverse sorts them

3Sarah answers from them

DOCPre-op instructions
PDFPrice list
XLSVet schedules
WEBWebsite
FAQFAQ
Monoverse0/5
Pre-op instructions
Price list
Vet schedules
Website
FAQ
✦VeterinarySarah · AI assistant

What Sarah does for your clinic

  • 01

    Answers from your rules

    Fasting, drop-off, what to bring and what a visit costs, from your website and knowledge base.

  • 02

    Never plays vet

    No veterinary advice. Medication, symptoms and anything that needs judgment go to your team.

  • 03

    Leaves a callback request

    Takes the owner's name, keeps the number they called from and passes the question to your staff.

  • 04

    Books and moves visits

    Offers open slots for check-ups and vaccinations, and reschedules or cancels under your rules.

  • 05

    Talks to several owners at once

    Your receptionist takes one call at a time. Sarah can talk to several owners at the same time.

Live in about 30 minutes

  1. 1

    Point it at your website

    Sarah learns your services, prices, address and hours from what's already there.

  2. 2

    Add your team and rules

    Each specialist's schedule, how long services take, your rescheduling and cancellation rules, prep instructions — what only you know.

  3. 3

    Turn on your channels

    The widget on your site, your own phone number and Telegram. Bookings land in your Monoverse calendar, and questions for your team arrive as callback requests.

FAQ

  • Yes. She introduces herself as your clinic's AI assistant in her first sentence.

Hear how it would answer for your business

Tell us what you do, and we'll show you how the assistant would answer your clients.

Opens Telegram. We reply within one business day.