Medical clinics · Example conversation
AI receptionist for medical clinics
9:05 PM, and a patient can't make Thursday's eye exam: the clinic's AI receptionist finds it by her number and moves it to Monday with the same doctor.
00:00
Picks up after hours as the clinic's AI assistant
«Hollis Park Medical, this is Sarah, the clinic's AI assistant.»
Where clinics lose time
- 01
Rescheduling eats the front desk
Every "can I move my appointment?" means searching and confirming while a patient waits at the desk.
- 02
Plans change after hours
Patients find out in the evening that they can't come. If nobody answers, the slot simply stays empty.
- 03
The same questions, every day
Can I drive after the drops? Do I need to fast? The answers are on your site, and people still call.
How many hours a week does nobody answer?
Enter your hours and see how many hours a week calls and messages go unanswered.
96/168
96 of the week's 168 hours, nobody answers. That's 57% of your week.
The AI assistant answers in every one of them.
Where Sarah's answer comes from
You hand over your materials. Monoverse sorts them, and Sarah answers from them — nothing made up.
1Your materials
2Monoverse sorts them
3Sarah answers from them
What Sarah does for your clinic
- 01
Finds the appointment by number
She looks it up by the number the patient calls from and reads it back before changing anything.
- 02
Moves or cancels it
Offers open slots with the same doctor, under your rules, and frees the old one for someone else.
- 03
Books new patients
Knows your services, prices and doctors' free time. She asks only for a name.
- 04
Answers from your pages
Preparation, address, opening hours and clinic rules, straight from your website and knowledge base.
- 05
Knows where her job ends
No medical advice. Symptoms and results go to your staff as a callback request.
Live in about 30 minutes
- 1
Point it at your website
Sarah learns your services, prices, address and hours from what's already there.
- 2
Add your team and rules
Each specialist's schedule, how long services take, your rescheduling and cancellation rules, prep instructions — what only you know.
- 3
Turn on your channels
The widget on your site, your own phone number and Telegram. Bookings land in your Monoverse calendar, and questions for your team arrive as callback requests.
FAQ
Yes. She introduces herself as the clinic's AI assistant at the start of every call.
Hear how it would answer for your business
Tell us what you do, and we'll show you how the assistant would answer your clients.
Opens Telegram. We reply within one business day.
Dental
Hair and beauty
Auto repair and tires
Furniture and home
Baby and gifts
Portable power