Furniture and home · Example conversation
AI sales assistant for furniture stores
10:40 PM: the sectional a shopper wanted won't fit her wall, and the store's AI sales assistant says so first, then opens the loveseat that does and puts it in the cart.
00:12
Checks the Bergen against her wall: 90 inches won't go on 84
«It won't, sorry. The Bergen is 90 inches, and your wall's 84.»
Where furniture stores lose sales
- 01
Big questions, late at night
Will it fit? Will it get up the stairs? Shoppers browse after work, when nobody's there to ask.
- 02
The wrong size comes back
A sofa that doesn't fit means a return, and big-item returns hurt everyone.
- 03
Replies come too slowly
At peak, managers answer late. By the time they do, the shopper has bought elsewhere.
How many hours a week does nobody answer?
Enter your hours and see how many hours a week calls and messages go unanswered.
123/168
123 of the week's 168 hours, nobody answers. That's 73% of your week.
The AI assistant answers in every one of them.
Where Sarah's answer comes from
You hand over your materials. Monoverse sorts them, and Sarah answers from them — nothing made up.
1Your materials
2Monoverse sorts them
3Sarah answers from them
What Sarah does for your store
- 01
Checks the specs
Dimensions, materials and care from your product data, so she answers the question actually asked.
- 02
Says when it won't fit
Even when it's the pricier piece. Then she shows one that does, with the product card on screen.
- 03
Searches and compares
Filters by size, colour and price, and compares two pieces when a shopper can't decide.
- 04
Answers delivery and returns
Stairs, delivery times and returns, straight from your store's own pages.
- 05
Adds to the cart
Edits it on request, and offers an in-stock alternative when something has sold out.
Live in about 30 minutes
- 1
Connect your store
One line of code, and your catalogue imports itself: products, prices, specs and stock. After that it syncs every day.
- 2
Add your store policies
Delivery, payment, exchanges and returns come from your own pages. Anything missing goes into the knowledge base.
- 3
Turn on the widget
Shoppers talk to Sarah by voice or chat on your site. She opens the right product and adds it to the cart; the shopper checks out as usual.
FAQ
Yes. She introduces herself as your store's AI assistant.
Hear how it would answer for your business
Tell us what you do, and we'll show you how the assistant would answer your clients.
Opens Telegram. We reply within one business day.
Dental
Medical clinics
Veterinary
Hair and beauty
Auto repair and tires
Portable power